Terms & Conditions
OUR TERMS
Please note all UK deliveries are sent first class post, if your item is lost or stolen in the post we are not responsible for your item as you will always be sent proof of postage receipt with a reference number. Please make sure you have provided us with the correct postal address.
If you would like your item sent safely we will send it tracked/recorded delivery which will have a tracking number. Please contact us if you require this service as this will cost extra.
Kindest Regards
The Bad Manners Merchandise Team
- 1. THESE TERMS
- 1.1. What these terms cover. These are the terms and conditions on which we supply goods to you.
- 1.2. Why you should read them. Please read these terms carefully before you place an order with us. These terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms please contact us to discuss.
- 2. INFORMATION ABOUT US AND HOW TO CONTACT US
- 2.1. Who we are. We are [TRADING NAME] a [company registered OR partnership established OR sole trader established] in England and Wales. [Our company registration number is [NUMBER] and our registered office is at [ADDRESS] OR our address is [ADDRESS]. Our registered VAT number is [NUMBER].
- 2.2. How to contact us. You can contact us by telephoning our customer service team at [NUMBER] or by writing to us at [EMAIL ADDRESS AND POSTAL ADDRESS].
- 2.3. How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order.
- 2.4. “Writing” includes emails. When we use the words “writing” or “written” in these terms, this includes emails.
- 3. OUR CONTRACT WITH YOU
- 3.1. How we will accept your order. Our acceptance of your order will take place when you receive an order confirmation email from us, at which point a contract will come into existence between you and us.
- 3.2. If we cannot accept your order. If we are unable to accept your order, we will inform you of this by email and will refund you for the product. This might be because the product is out of stock, because of unexpected limits on our resources which we could not reasonably plan for, or because we have identified an error in the price or description of the product.
- 3.3. Your order number. We will assign an order number to your order and tell you what it is when we accept your order. It will help us if you can tell us the order number whenever you contact us about your order.
- 4. OUR PRODUCTS
- 4.1. Products may vary slightly from their pictures. The images of the products on our website are for illustrative purposes only. Although we have made every effort to display the colours and designs accurately, we cannot guarantee that a device’s display of the colours accurately reflects the colour of the products. Your product may vary slightly from those images.
- 4.2. Product packaging may vary. The packaging of the product may vary from that shown in images on our website.
- 5. YOUR RIGHTS TO MAKE CHANGES
- 6. OUR RIGHTS TO MAKE CHANGES
- 6.1. Minor changes to the products. We may change the product:
- (a) to reflect changes in relevant laws and regulatory requirements;
- (b) to implement minor adjustments and improvements. These changes will not affect your use of
- More to come.....
If you wish to make a change to the product you have ordered please contact us. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the product, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change.